If you have a large group and many maps each with their own ZIP analysis’ then you might want to convene a group to theme the ZIPs before coming up with How Might We statements. 3 mins – Now what-So What! – The ZIP analysis from teams can be great to theme and transform into How Might We statements where further Design work can be done to prototype and test interventions.You might get team members to share their most significant insight from the activity or ask them to discuss what surprised them the most. Writing them down helps everyone to remember them for later because their maps will be quite messy and hard to decipher later on. After they identify their ZIP area, have someone on each team write what the ZIPs are on the bottom left corner area of the canvas. P- areas are places that are flagged as quite tricky to navigate and be extra aware of. I – areas are innovation opportunity areas. Zs- are areas to Zoom in and magnify more. They tag 3 areas anywhere on the map with a Z. You instruct the teams to together identify points in the system where they feel there are leverage points. 3 Marked with an I and 3 marked with a P. Now you hand out the stickers – 3 marked with a Z. Teams chat, write, and move around the stickies as they make sense together of the system. If participants put vague one word answers on a sticky, have them put in a little bit more context, but warn them not to write a book on the sticky note. They can start anywhere, have them discuss the events, patterns, structures and mental models of the system they’re exploring. 30 mins – Get teams to stand up and go to their maps.It may be something like, what’s working well in the system you’re exploring? and what’s not working so well? 16 mins – Have teams go through 2 -8 min rounds of conversation.2 mins -Give the overarching framing of the system they will explore and set the ground rules for engagement.The 4th phase is a debrief of what was learned, insights and now what-so what. The 3rd phase is the convergent thinking phase where participants identify leverage points for change through tagging areas on their map with the ZIP stickers. Team members write up sticky notes and place them on the iceberg map where they feel they go. The 2nd phase is the main part and is about mapping the system in a divergent way. This primes a group to enter the system frame. It’s a good idea to color code the ZIP tags.įour Phases: Phase 1 is a couple rounds of conversation with no writing or mapping. Or use small colored sticky note tags that you mark ahead of time. Have the overarching frame generated and two conversation questions ready as entry points. Get a stack of sticky notes and a bunch of sharpies. Download and print the poster 5 feet by 7 feet. If you have 80 people, then you need 8 groups, 8 posters. Not a great idea to have groups bigger than 10 people. The 4 levels explored through the iceberg are the Events, Patterns, Systemic Structures and Mental Models that underlie a system. The trick is, you want to stretch people out of their comfort zones to see things differently, but you don’t want to stretch so much that they check out and can’t relate. We often use it when working with engineers, and business minded folks. The iceberg systems thinking tool is useful especially when exploring an issue with groups of people who’s minds generally lean toward critical thinking, and reasoning. This is not an ideation tool, but more a sense making tool that helps a group align with what an issue is and entry points for change. The tool helps them dig into possible underlying structures and root causes of a challenge. What is it: A Systems thinking tool that helps a group make sense of a tough challenge together. IceBerg Tool with Z.I.P Analysisĭownloadable PDF Iceberg_Model_Poster_5 feet by 7 feetĭownloadable Z.I.P. Adapt the instructions to each context you apply it in and leave some room for participants to have to embrace ambiguity and uncertainty. As with any systemic design tool beware of using it as a rigid template. This particular Iceberg canvas was developed by Ben Weinlick and Jaime Calayo and remixed from theories and practices of systemic design. Systemic Design is a way of problem solving that strives for a both-and approach- Systems Thinking for looking at the big picture and Design Thinking to learn from lived experience in order to identify needs, pain points and desires of people making up a complex system.īelow we are sharing the Iceberg Systems Mapping canvas and general instructions for use. When tackling a complex challenge we need both a thirty thousand feet view and on the ground insights from people struggling with a challenge. Ben Weinlick Iceberg systems mapping tool to identify leverage points for change Creativity Techniques
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